Effective Date: 01/01/2024
Contact Email: lets@screammedia.co.uk

At Scream Media, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services. By accessing or using our website, you agree to the terms outlined in this policy.

We are committed to transparency and ensuring that your data is handled responsibly and securely in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in the UK.

1. Information We Collect

We may collect various types of personal and non-personal data, including:

a. Information You Provide Directly

• Contact Information: When you fill out forms, sign up for newsletters, or contact us, we collect data such as your name, email address, phone number, and company details.
• Payment Information: If you purchase our services, payment details will be securely processed through our payment gateway provider.

b. Information We Collect Automatically

• Usage Data: This includes your IP address, browser type, device type, operating system, and browsing behaviour on our site.
• Cookies and Tracking Technologies: We use cookies, pixels, and analytics tools to understand user interactions and improve our website experience.

c. Information from Third Parties

We may receive data from third-party services, such as analytics providers or social media platforms, if you interact with us through those channels.

2. How We Use Your Data

Your data helps us deliver and improve our services, personalise your experience, and maintain the security of our website. Specifically, we use your data for:

1. Service Delivery:

   • To process your inquiries, orders, and service bookings.
   • To communicate updates and provide customer support.

2. Marketing and Communication:

   • To send promotional emails, newsletters, and offers.
   • To deliver personalised content and advertisements based on your preferences.

3. Analytics and Improvement:

   • To monitor website performance and optimise user experience.
   • To understand trends and enhance our services based on user behaviour.

4. Legal Compliance and Security:

   • To comply with legal obligations, such as tax reporting and data protection laws.
   • To detect and prevent fraud, security breaches, or unlawful activities.

3. Sharing Your Data

We value your trust and never sell your personal information. However, we may share your data with trusted third parties in the following situations:

• Service Providers: We work with external partners to facilitate payments, host our website, or provide analytics services (e.g., Google Analytics).
• Legal Obligations: We may disclose your data to regulatory authorities if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of the business assets.

All third-party providers we engage are contractually obligated to handle your data securely and only for the purposes we specify.

4. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small files stored on your device that help us recognise you and improve your experience.

b. Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us measure website performance and identify areas for improvement.
• Marketing Cookies: Used to deliver relevant ads and measure the effectiveness of campaigns.

c. Managing Cookies:

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our site.

5. Your Rights as a User

As a user, you have several rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your data, subject to legal or contractual obligations.
• Data Portability: You can request your data in a structured, machine-readable format.
• Withdraw Consent: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise your rights, please email us at lets@screammedia.co.uk. We will respond within 30 days of receiving your request.

6. Data Retention and Security

a. Retention:

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. For example, transaction records may be kept for tax reporting purposes.

b. Security Measures:

We implement robust security measures to protect your data, including:

• Encryption of sensitive data during transmission.
• Regular security audits and monitoring.
• Restricted access to personal data to authorised personnel only.

Despite these measures, no online platform is completely secure. We encourage users to take precautions, such as using strong passwords and avoiding sharing sensitive information through unsecured channels.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their Privacy Policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under 16 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us immediately at lets@screammedia.co.uk, and we will take steps to delete it.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: lets@screammedia.co.uk
• Effective Date: 01/01/2023

Conclusion

Your privacy is our priority at Scream Media. By understanding how we collect, use, and protect your data, we hope to provide a transparent and trustworthy experience. Whether you’re engaging with our photography, videography, or marketing services, we are committed to safeguarding your information every step of the way.